"Robert Craig from the Color By Robert Craig Salon. Sometimes a step down is a step up. Such is the case at Craig's charming brownstone-basement salon in Chelsea. With an hour plus devoted solely to each client, Craig patiently examines each strand of hair and carefully analyzes the answers to his questionnaire ("Have you ever had a hair disaster?") before he picks up a brush and dabs in highlights. His subtle work fulfilled our request: "Make it look as if the sun did it."